singpass counter​ 12 25

Singpass helpdesk counter is an official counter where people can get help for Singpass registration, account recovery, or troubleshooting.

They’re ideal for anyone who needs help with Singpass verification, document submission, or needs face-to-face support for registration.

Locations include ServiceSG branches, the main ICA office at Kallang, and various community centres across Singapore.

You can get help on-site for activating your account, changing credentials, setting up copyright, or resolving any technical problems.

Bring your NRIC, FIN card, or copyright for identification when visiting a Singpass counter. This makes verification and updating of records smoother.

Operating hours vary by location—most counters open during office hours on weekdays and sometimes on Saturdays. Check the specific centre’s timings before visiting.

If you prefer face-to-face assistance or run into problems online, heading to here a Singpass counter is the fastest way to get help.